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Rio de Janeiro to Valparaiso Crystal Serenity 2027-11-04

Was £8,840 Cruise from

£8,398 /pp

Crystal Serenity
Overview

Your Cruise Details

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4th November 2027 for 25 nights
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Departing from Rio de Janeiro
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Cruise No: CRYSTALCSE-C25-271104
Amenities

What's included

ABTA protection All dining, except the Vintage Room Gratuities Butler service Premium Beverages Unlimited WiFi Room service Self-service laundry Dry cleaning
Itinerary

Places you'll visit

Rio de Janeiro 1
Day 1 - 4th Nov 2027

Rio de Janeiro

Welcome to the Cidade Maravilhosa, or the Marvelous City, as Rio is known in Brazil. Synonymou… More

Arrive
Depart 18:00
Ilhabela 2
Day 2 - 5th Nov 2027

Ilhabela

At Sea

… More
Arrive 08:00
Depart 17:00
Balneário de Camboriú 3
Day 3 - 6th Nov 2027

Balneário de Camboriú

At Sea

… More
Arrive 10:00
Depart 19:00
Montevideo 5
Day 5 - 8th Nov 2027

Montevideo

Uruguay’s capital city hugs the eastern bank of the Río de la Plata. A massive coastal prom… More

Arrive 13:00
Depart
Montevideo 6
Day 6 - 9th Nov 2027

Montevideo

Uruguay’s capital city hugs the eastern bank of the Río de la Plata. A massive coastal prom… More

Arrive
Depart 18:00
Buenos Aires 7
Day 7 - 10th Nov 2027

Buenos Aires

Glamorous and gritty, Buenos Aires is two cities in one. What makes Argentina's capital s… More

Arrive 08:00
Depart
Buenos Aires 8
Day 8 - 11th Nov 2027

Buenos Aires

Glamorous and gritty, Buenos Aires is two cities in one. What makes Argentina's capital s… More

Arrive
Depart 19:00
Punta del Este 9
Day 9 - 12th Nov 2027

Punta del Este

Often likened to the Hamptons or St-Tropez, Punta del Este is a flashy destination where parti… More

Arrive 08:00
Depart 17:00
Puerto Madryn 11
Day 11 - 14th Nov 2027

Puerto Madryn

Approaching from Ruta 3, it's hard to believe that the horizon line of buildings perched … More

Arrive 09:00
Depart 19:00
Port Stanley 13
Day 13 - 16th Nov 2027

Port Stanley

Tiny Stanley, capital of the Falklands, seems in many ways like a British village fallen out o… More

Arrive 08:00
Depart 18:00
Ushuaia 15
Day 15 - 18th Nov 2027

Ushuaia

At 55 degrees latitude south, Ushuaia (pronounced oo-swy-ah) is closer to the South Pole than … More

Arrive 07:00
Depart 19:00
Punta Arenas 16
Day 16 - 19th Nov 2027

Punta Arenas

Impenetrable forests, impassable mountains, and endless fields of ice define Chilean Patagonia… More

Arrive 13:00
Depart
Punta Arenas 17
Day 17 - 20th Nov 2027

Punta Arenas

Impenetrable forests, impassable mountains, and endless fields of ice define Chilean Patagonia… More

Arrive
Depart 19:00
Chilean Fjords 18
Day 18 - 21st Nov 2027

Chilean Fjords

Strewn through the coast of Chile, these beautiful fjords are world renowned for being one of … More

Arrive
Depart
Chilean Fjords 19
Day 19 - 22nd Nov 2027

Chilean Fjords

Strewn through the coast of Chile, these beautiful fjords are world renowned for being one of … More

Arrive
Depart
Laguna San Rafael National Park 20
Day 20 - 23rd Nov 2027

Laguna San Rafael National Park

Some 150 nautical miles south of Puerto Chacabuco lies Laguna San Rafael National Park. Gettin… More

Arrive 09:00
Depart 18:00
Puerto Chacabuco 21
Day 21 - 24th Nov 2027

Puerto Chacabuco

The drive from Coyhaique to the town of Puerto Aisén and its port, Chacabuco, is beautiful. T… More

Arrive 08:00
Depart 17:00
Castro 22
Day 22 - 25th Nov 2027

Castro

Bright, wooden huts teeter on stilts over Castro's estuary waterfront, inviting you into … More

Arrive 09:00
Depart 18:00
Puerto Montt 23
Day 23 - 26th Nov 2027

Puerto Montt

For most of its history, windy Puerto Montt was the end of the line for just about everyone tr… More

Arrive 08:00
Depart 18:00
Valparaiso 25
Day 25 - 28th Nov 2027

Valparaiso

Valparaíso's dramatic topography—45 cerros, or hills, overlooking the ocean—requires… More

Arrive 08:00
Depart
Valparaiso 26
Day 26 - 29th Nov 2027

Valparaiso

Valparaíso's dramatic topography—45 cerros, or hills, overlooking the ocean—requires… More

Arrive
Depart
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Staterooms

Cabins and Suites

  • outside From Was £8,840 £8,398pp
  • balcony From Was £10,820 £10,279pp
  • suite From Was £12,440 £11,818pp
Crystal Penthouse Suite

Crystal Penthouse Suite

Our largest suite, with expansive living areas, a private veranda, sumptuous finishings and attentive butler service.

DETAILS

  • Large private veranda with teak furniture
  • Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier
  • Dining area with panoramic ocean views
  • Separate study
  • Custom built-in bar
  • Large bedroom with queen-size bed or twins, plus his and hers walk-in closets and TV
  • Master bath with jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet
  • Guest bathroom

SERVICES

  • 24 hour in-suite dining

  • Unlimited room service from Osteria D’Ovidio and Umi Uma
  • Unlimited dining in Osteria D’Ovidio and Umi Uma
  • Turndown service with handmade truffles
  • Shoeshine service
  • Assistance with packing and unpacking
  • Free unlimited laundry and dry cleaning, 2nd day service
  • In-suite cocktail parties
  • Private transfer to and from ship up to 50 miles

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Nespresso coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Read more...
Crystal Cruises
Junior Crystal Penthouse Suite

Junior Crystal Penthouse Suite

Redesigned in 2023, this large suite includes spacious rooms with separate dining and living areas, looking onto a private veranda, and accompanied by attentive butler service. Includes complimentary laundry.

DETAILS

  • Large private veranda
  • Spacious living room
  • Dining area
  • Two TV’s
  • Sophisticated one-touch lighting and surround-sound system
  • Separate bedroom area
  • Vanity in bedroom
  • Queen-size bed or twin beds with sumptuous bedding, and third berth
  • Walk-in closet
  • Refrigerator

SERVICES

  • 24 hour in-suite dining
  • Unlimited room service from Osteria D’Ovidio and Umi Uma
  • Unlimited dining in Osteria D’Ovidio and Umi Uma
  • Turndown service with handmade truffles
  • Shoeshine service
  • Assistance with packing and unpacking
  • Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
  • Free pressing (5pcs/day), 2nd day service
  • In-suite cocktail parties
  • Private transfer to and from ship up to 50 miles

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Read more...
Crystal Cruises
Sapphire Veranda Suite

Sapphire Veranda Suite

Spacious suite, with living area, elegant finishings and private veranda, accompanied by attentive butler service. Sapphire suites are available to book in new and classic design. Includes complimentary laundry.

DETAILS

  • Private veranda
  • Spacious living room
  • Queen-size bed or twin beds with sumptuous bedding, and third berth
  • Walk-in closet
  • Two TV’s

SERVICES

  • 24 hour in-suite dining
  • Shoeshine service
  • Assistance with packing and unpacking
  • Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
  • Free pressing (5pcs/day), 2nd day service

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Read more...
Crystal Cruises
Aquamarine Veranda Suite

Aquamarine Veranda Suite

Suite offering comfortable living area, private veranda and perfect for grand yet intimate moments, accompanied by attentive butler service. Aquamarine suites are available to book in new and classic design.

DETAILS

  • Private veranda
  • Sizeable living area
  • Queen-size bed or twin beds with sumptuous bedding
  • Vanity in dressing area
  • Walk-in closet
  • TV
  • Sophisticated one-touch lighting and surround-sound system

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Nespresso coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Read more...
Crystal Cruises
Double Guest Room with Veranda

Double Guest Room with Veranda

Contemporary classic bedroom redesigned in 2023, with butler service and comfortable seating constellations opening onto a private veranda.

DETAILS

  • Private veranda
  • Spacious living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • Walk-in shower
  • TV

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Read more...
Crystal Cruises
Double Guest Room with Ocean View

Double Guest Room with Ocean View

Contemporary classic bedroom redesigned in 2023, with butler service and impressive windows onto ocean views.

DETAILS

  • Large picture window
  • Sizeable living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • Walk-in shower
  • TV

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Read more...
Crystal Cruises
Single Guest Room with Ocean View

Single Guest Room with Ocean View

Cozy bedroom redesigned in 2023, with welcoming and comfortable detailing, butler service and ocean views.

DETAILS

  • Large picture window
  • Sizeable living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • Walk-in shower
  • TV

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Read more...
Crystal Cruises
Your ship

Crystal Serenity

Crystal Serenity
Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill
Osteria D’Ovidio
The Bistro
The Vintage Room
Scoops Ice Cream Bar
Marketplace
24 Hours In-Suite Dining
Tea Time

Waterside Restaurant

Umi Uma by Nobu Matsuhisa

Beefbar

Trident Grill

Osteria D'Ovidio

The Bistro

The Vintage Room

Scoops Ice Cream Bar

Marketplace

24 Hours In-Suite Dining

Tea Time

Casino De Monte-Carlo

Le Casino de Monte-Carlo is offering a new and unique experience onboard. Place your bets on table games with the unique savoir-faire of Monaco’s world-famous casino or get excited to a dynamic range of slots to hit the jackpot. An ultimate way to embrace the thrill of the game in an elegant atmosphere adorned in the hues of the historical building.

Crystal Cove

An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.

Library

A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading

Palm Court

Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.

Seahorse Pool

Our lap pool with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.

Apropos & Facets Onboard Shopping

Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.

Stardust Club and Supper Club

On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events. Additionally, on select nights, Stardust will open the doors for Supper Club for up to 116 guests to enjoy an evening show where they can dine and dance at the same time. Supper Club is by reservations only.

Pulse Night Club

An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.

Galaxy Lounge

Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.

Hollywood Theatre

The ship’s sleek cinema for recent-released movies, live sport events, guest lectures and religious services.

Connoisseur Club

An elegant space to indulge in the finest cigars and cognacs.

Computer University@Sea

Our innovative Computer lab onboard led by a team of tech experts.

Crystal Plaza

Crystal Plaza can be found on Deck 5.

Avenue Saloon

Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.

Bridge Lounge

The Bridge Lounge can be found on Deck 7.

Reception & Atrium

The Reception can be found on Deck 5.

Observation Deck

More information coming soon.

Aurōra Spa

Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.

Crystal Life Fitness

Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. ​We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships’ full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.

Wimbledon Court

Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.

Golf Driving Nets & Putting Green

Practice your golf-game with the expert coaching of our qualified PGA golf pro (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.

Table Tennis

Challenge a friend to a fun game of ping-pong on one of our tennis tables.

Shore Excursions

Visit the Shore Excursions desk to learn about our unique on shore experiences. Each experience is created in partnership with our sister company, A&K Travel. 

Bridging shoreside discovery with onboard elegance — the lauded Crystal experience was voted #1 in Condé Nast Traveler’s Readers’ Choice Awards, and the very best for food, service, nightlife and romance in Travel + Leisure’s World’s Best Awards — both Crystal Symphony and Crystal Serenity will offer extended seasons throughout the Mediterranean and Europe. Crystal Symphony will spend the entire year sailing abroad, exploring places from Vietnam, Cambodia, and India to destinations including Qatar, Kuwait, the UAE and Egypt. Crystal Serenity will also navigate the shores of North America, with routes revealing treasures from Canada to the Caribbean.

The Studio

Enjoy lectures and enriching experiences in this intimate classroom setting.

Wheelchair Assistance

Guests with limited mobility should ideally be able to navigate the ship independently. Alternatively, they may opt to travel with a companion who can provide assistance if needed.

Service Animals

Service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals who are not service animals are not allowed on board.

For more details, please contact obgs@crystalcruises.com

Smoking Policy

At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.

Dress Code

At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.

Day Casual

A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.

Suggestions for a Day Casual look:

Women

  • Sundresses
  • Elegant shorts
  • Jeans
  • T-shirts or blouses
  • Linen clothing
  • Swimsuits with cover-ups (when not poolside)

Men

  • Shorts
  • Jeans
  • T-shirts or polo shirts
  • Linen clothing
  • Swim shorts with a T-shirt or polo (when not poolside)

NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.

Evening Resort

A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.

Suggestions for an Evening Resort look:

Women

  • Dress
  • Skirts
  • Pants
  • Blouses or sweaters
  • Dark-wash jeans with no rips
  • Tailored dress shorts

Men

  • Shirts
  • Collared polo shirt
  • Sweaters or smart designer sweatshirts
  • Dark-wash jeans with no rips (only when accompanied with a jacket)
  • Chinos
  • Sports jacket or blazer (optional)
  • Tailored shorts (these may only be worn in the Tastes restaurant)

NOTE: Please avoid flip-flops/sliders, swimwear, and hats.

Formal Evening

On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.

Suggestions for a Formal Evening look:

Women

  • Cocktail dresses or gowns
  • Suits Evening skirts or pants with an elegant top
  • Evening shoes

Men

  • Suits or tuxedos
  • Shirts
  • Dress shoes
  • Ties (optional)

*Formal evening attire should be adhered to in the specialty restaurants, during a captain or officer dinner, and during a recognition dinner

As always, dress for the climate and conditions of any destination we visit.

What's Included

WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?

Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d’Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays – see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.

  • Up to 11 days: One complimentary reservation to each restaurant
  • 12 to 22 days: Two complimentary reservations to each restaurant
  • 23 or more days: Three complimentary reservations to each restaurant
  • Reservations above the complimentary allotment will be $50 per person.

WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?

• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees

• Gratuities for housekeeping, dining, and bar staff

• One complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)

• Butler service in all suites and guest rooms

• Wi-Fi/Internet access in-room and throughout the ship, signal permitting

IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?

Dry cleaning will be included in select suite categories and detailed on your itinerary.

IS ROOM SERVICE INCLUDED?

An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.

Medical Needs

CAN I BRING OXYGEN ON BOARD?

If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.

CAN I BRING A CPAP MACHINE?

The following devices are permitted on board:

  • BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
  • You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.

Language

The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.

Special Dietary Requirements

In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.

Alcohol Policy

You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.

Facilities

Activities and Services

Food & Drink

Waterside Restaurant

Umi Uma by Nobu Matsuhisa

Beefbar

Trident Grill

Osteria D’Ovidio

The Bistro

The Vintage Room

Scoops Ice Cream Bar

Marketplace

24 Hours In-Suite Dining

Tea Time

Entertainment

Casino De Monte-Carlo

Le Casino de Monte-Carlo is offering a new and unique experience onboard. Place your bets on table games with the unique savoir-faire of Monaco’s world-famous casino or get excited to a dynamic range of slots to hit the jackpot. An ultimate way to embrace the thrill of the game in an elegant atmosphere adorned in the hues of the historical building.

Crystal Cove

An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.

Library

A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading

Palm Court

Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.

Seahorse Pool

Our lap pool with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.

Apropos & Facets Onboard Shopping

Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.

Stardust Club and Supper Club

On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events. Additionally, on select nights, Stardust will open the doors for Supper Club for up to 116 guests to enjoy an evening show where they can dine and dance at the same time. Supper Club is by reservations only.

Pulse Night Club

An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.

Galaxy Lounge

Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.

Hollywood Theatre

The ship’s sleek cinema for recent-released movies, live sport events, guest lectures and religious services.

Connoisseur Club

An elegant space to indulge in the finest cigars and cognacs.

Computer University@Sea

Our innovative Computer lab onboard led by a team of tech experts.

Crystal Plaza

Crystal Plaza can be found on Deck 5.

Avenue Saloon

Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.

Bridge Lounge

The Bridge Lounge can be found on Deck 7.

Reception & Atrium

The Reception can be found on Deck 5.

Observation Deck

More information coming soon.

Health & Fitness

Aurōra Spa

Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.

Crystal Life Fitness

Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. ​We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships’ full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.

Wimbledon Court

Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.

Golf Driving Nets & Putting Green

Practice your golf-game with the expert coaching of our qualified PGA golf pro (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.

Table Tennis

Challenge a friend to a fun game of ping-pong on one of our tennis tables.

Enrichment

Shore Excursions

Visit the Shore Excursions desk to learn about our unique on shore experiences. Each experience is created in partnership with our sister company, A&K Travel. 

Bridging shoreside discovery with onboard elegance — the lauded Crystal experience was voted #1 in Condé Nast Traveler’s Readers’ Choice Awards, and the very best for food, service, nightlife and romance in Travel + Leisure’s World’s Best Awards — both Crystal Symphony and Crystal Serenity will offer extended seasons throughout the Mediterranean and Europe. Crystal Symphony will spend the entire year sailing abroad, exploring places from Vietnam, Cambodia, and India to destinations including Qatar, Kuwait, the UAE and Egypt. Crystal Serenity will also navigate the shores of North America, with routes revealing treasures from Canada to the Caribbean.

The Studio

Enjoy lectures and enriching experiences in this intimate classroom setting.

Other

Wheelchair Assistance

Guests with limited mobility should ideally be able to navigate the ship independently. Alternatively, they may opt to travel with a companion who can provide assistance if needed.

Service Animals

Service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals who are not service animals are not allowed on board.

For more details, please contact obgs@crystalcruises.com

Smoking Policy

At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.

Dress Code

At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.

Day Casual

A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.

Suggestions for a Day Casual look:

Women

  • Sundresses
  • Elegant shorts
  • Jeans
  • T-shirts or blouses
  • Linen clothing
  • Swimsuits with cover-ups (when not poolside)

Men

  • Shorts
  • Jeans
  • T-shirts or polo shirts
  • Linen clothing
  • Swim shorts with a T-shirt or polo (when not poolside)

NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.

Evening Resort

A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.

Suggestions for an Evening Resort look:

Women

  • Dress
  • Skirts
  • Pants
  • Blouses or sweaters
  • Dark-wash jeans with no rips
  • Tailored dress shorts

Men

  • Shirts
  • Collared polo shirt
  • Sweaters or smart designer sweatshirts
  • Dark-wash jeans with no rips (only when accompanied with a jacket)
  • Chinos
  • Sports jacket or blazer (optional)
  • Tailored shorts (these may only be worn in the Tastes restaurant)

NOTE: Please avoid flip-flops/sliders, swimwear, and hats.

Formal Evening

On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.

Suggestions for a Formal Evening look:

Women

  • Cocktail dresses or gowns
  • Suits Evening skirts or pants with an elegant top
  • Evening shoes

Men

  • Suits or tuxedos
  • Shirts
  • Dress shoes
  • Ties (optional)

*Formal evening attire should be adhered to in the specialty restaurants, during a captain or officer dinner, and during a recognition dinner

As always, dress for the climate and conditions of any destination we visit.

What’s Included

WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?

Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d’Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays – see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.

  • Up to 11 days: One complimentary reservation to each restaurant
  • 12 to 22 days: Two complimentary reservations to each restaurant
  • 23 or more days: Three complimentary reservations to each restaurant
  • Reservations above the complimentary allotment will be $50 per person.

WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?

• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees

• Gratuities for housekeeping, dining, and bar staff

• One complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)

• Butler service in all suites and guest rooms

• Wi-Fi/Internet access in-room and throughout the ship, signal permitting

IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?

Dry cleaning will be included in select suite categories and detailed on your itinerary.

IS ROOM SERVICE INCLUDED?

An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.

Medical Needs

CAN I BRING OXYGEN ON BOARD?

If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.

CAN I BRING A CPAP MACHINE?

The following devices are permitted on board:

  • BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
  • You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.

Language

The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.

Special Dietary Requirements

In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.

Alcohol Policy

You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.

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