Crystal Grace
Crystal Grace ship overview
Launched
2028
Facilities
Activities and Services
Other
Useful
Age Restrictions
The minimum age to sail on Crystal is six months old at the time of embarkation. Crystal reserves the right to limit the number of infants aged six months to two years.
Service Animals
Only service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals that are not service animals are not allowed on board. For more details, please contact obgs@crystalcruises.com.
Medical Facilities
Our Medical facility is open from 8am – 11am and 3pm to 6pm. Doctor’s consultation hours are from 9am to 10am and 5pm to 6pm. Please be aware that consultations will incur an additional charge to your onboard account and are not included in your fare.
Accessibility
Guests with limited mobility should be able to navigate the ship independently. We do not provide wheelchair assistance onboard, nor do we offer our wheelchairs for personal use (we may utilize one in case of an emergency). Assistance may be offered for embarkation and debarkation when visiting ports, based on availability. Please advise if your require this service in the Guest Information Form (GIF) prior to embarkation. Alternatively, you may opt to travel with a companion who can assist if needed.
We offer accessible guest rooms and accessible restrooms in the common areas of the ship. If you require the use of a wheelchair, you must provide your own wheelchair as those carried onboard are for emergency use only. For your convenience and comfort, we strongly encourage you to bring a collapsible wheelchair. If you need to use a wheelchair throughout your voyage or have any other requirements, contact our Onboard Guest Services team at obgs@crystalcruises.com prior to your voyage.
Smoking Policy
At Crystal, we accommodate both smokers and non-smokers. Most areas onboard are non-smoking, however, designated smoking areas are available on select outdoor aft decks. Indoor smoking of cigarettes, cigars, or pipes is permitted only in the Connoisseurs Club. All suites – including verandas – are strictly non-smoking. For details on designated outdoor smoking areas, please consult Onboard Guest Services (OBGS) by phone on +1 (786) 464–4431 or on email at obgs@crystalcruises.com
Dress Code
Crystal Daytime Dress Code:
A less formal look allowing guests to feel comfortable during the day. Day Casual attire may be worn everywhere, including our restaurants (covered swimsuits may only be worn at Trident Grill, Beefbar, and Marketplace), until 18:00.
Suggestions for a Day Casual look:
Women
- Sundresses
- Elegant shorts
- Jeans
- T-shirts or blouses
- Linen clothing
- Swimsuits with cover-ups (when not poolside)
Men
- Shorts
- Jeans
- T-shirts or polo shirts
- Linen clothing
- Swim shorts with T-shirt or polo (when not poolside)
NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps and clothes bearing any offensive messaging are not permitted. Wearing shorts, flip-flops, or casual daytime attire in public areas and dining venues after 6pm is not allowed.
Evening Dress Code:
Evening Resort
A step up from Day Casual, after 18:00 we ask that guests adopt the more refined Evening Resort dress code.
Suggestions for an Evening Resort look:
Women
- Skirts
- Pants
- Blouses or sweaters
- Dark-wash jeans with no rips
Men
- Shirts
- Sweaters or smart designer sweatshirts
- Dark-wash jeans with no rips (only when accompanied with a jacket)
- Chinos
- Sports jacket, or blazer
NOTE: Please avoid flip-flops/sliders, swimwear, and hats
Formal Evening
Suggestions for a Formal Evening look:
Women
- Cocktail dresses or gowns
- Suits
- Evening skirts or pants with an elegant top
- Evening shoes
Men
- Suits or tuxedos
- Shirts
- Dress shoes
- Ties (optional)
NOTE: Formal Evening attire is mandatory in all dining venues, bars & lounges after 6.00pm except Beefbar, where it’s optional.
What is the dress code for shore excursions?
For your convenience, recommendations will be included in the Important Notes for each shore excursion at the bottom of the tour description page.
What is the dress etiquette for Beefbar?
We advise guests to follow our Day Casual etiquette until 6pm and our Evening Resort etiquette for a cocktail chic attire after 6pm. We recommend all guests follow the Dress Code Itinerary..
What is the dress etiquette for the casino?
We recommend the Evening Resort Etiquette for daytime visits and the Formal Dress Etiquette after 6pm.
Please avoid wearing flip-flops, sliders, swimwear, and shorts.
Dietary Requirements
In most cases, we are happy to accommodate special dietary requirements. To help us provide the best possible experience, please inform our OBGS Team or your Travel Advisor of any allergies or dietary restrictions before your cruise departs. Additionally, be sure to include this information on your Guest Information Form (GIF) to ensure everything is properly noted.
Do your restaurants offer organic food on board?
At Crystal, we are committed to delivering an exceptional dining experience, sourcing ingredients from carefully vetted, local purveyors. We pride ourselves on selecting the finest, freshest products available. While we always prioritize quality, please note that we cannot guarantee that all food will be organic.
Do you have Kosher meals?
Kosher meals can be requested with advance notice at the time of the initial reservation. As we have limited availability, this must be requested no less than 90 days prior to sailing. We do offer kosher style and pre-packaged meals based upon availability. Please make our Onboard Guest Services team aware prior to sailing at obgs@crystalcruises.com.
Facilities
Activities and Services
Other
Useful
Age Restrictions
The minimum age to sail on Crystal is six months old at the time of embarkation. Crystal reserves the right to limit the number of infants aged six months to two years.
Service Animals
Only service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals that are not service animals are not allowed on board. For more details, please contact obgs@crystalcruises.com.
Medical Facilities
Our Medical facility is open from 8am – 11am and 3pm to 6pm. Doctor’s consultation hours are from 9am to 10am and 5pm to 6pm. Please be aware that consultations will incur an additional charge to your onboard account and are not included in your fare.
Accessibility
Guests with limited mobility should be able to navigate the ship independently. We do not provide wheelchair assistance onboard, nor do we offer our wheelchairs for personal use (we may utilize one in case of an emergency). Assistance may be offered for embarkation and debarkation when visiting ports, based on availability. Please advise if your require this service in the Guest Information Form (GIF) prior to embarkation. Alternatively, you may opt to travel with a companion who can assist if needed.
We offer accessible guest rooms and accessible restrooms in the common areas of the ship. If you require the use of a wheelchair, you must provide your own wheelchair as those carried onboard are for emergency use only. For your convenience and comfort, we strongly encourage you to bring a collapsible wheelchair. If you need to use a wheelchair throughout your voyage or have any other requirements, contact our Onboard Guest Services team at obgs@crystalcruises.com prior to your voyage.
Smoking Policy
At Crystal, we accommodate both smokers and non-smokers. Most areas onboard are non-smoking, however, designated smoking areas are available on select outdoor aft decks. Indoor smoking of cigarettes, cigars, or pipes is permitted only in the Connoisseurs Club. All suites – including verandas – are strictly non-smoking. For details on designated outdoor smoking areas, please consult Onboard Guest Services (OBGS) by phone on +1 (786) 464–4431 or on email at obgs@crystalcruises.com
Dress Code
Crystal Daytime Dress Code:
A less formal look allowing guests to feel comfortable during the day. Day Casual attire may be worn everywhere, including our restaurants (covered swimsuits may only be worn at Trident Grill, Beefbar, and Marketplace), until 18:00.
Suggestions for a Day Casual look:
Women
- Sundresses
- Elegant shorts
- Jeans
- T-shirts or blouses
- Linen clothing
- Swimsuits with cover-ups (when not poolside)
Men
- Shorts
- Jeans
- T-shirts or polo shirts
- Linen clothing
- Swim shorts with T-shirt or polo (when not poolside)
NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps and clothes bearing any offensive messaging are not permitted. Wearing shorts, flip-flops, or casual daytime attire in public areas and dining venues after 6pm is not allowed.
Evening Dress Code:
Evening Resort
A step up from Day Casual, after 18:00 we ask that guests adopt the more refined Evening Resort dress code.
Suggestions for an Evening Resort look:
Women
- Skirts
- Pants
- Blouses or sweaters
- Dark-wash jeans with no rips
Men
- Shirts
- Sweaters or smart designer sweatshirts
- Dark-wash jeans with no rips (only when accompanied with a jacket)
- Chinos
- Sports jacket, or blazer
NOTE: Please avoid flip-flops/sliders, swimwear, and hats
Formal Evening
Suggestions for a Formal Evening look:
Women
- Cocktail dresses or gowns
- Suits
- Evening skirts or pants with an elegant top
- Evening shoes
Men
- Suits or tuxedos
- Shirts
- Dress shoes
- Ties (optional)
NOTE: Formal Evening attire is mandatory in all dining venues, bars & lounges after 6.00pm except Beefbar, where it’s optional.
What is the dress code for shore excursions?
For your convenience, recommendations will be included in the Important Notes for each shore excursion at the bottom of the tour description page.
What is the dress etiquette for Beefbar?
We advise guests to follow our Day Casual etiquette until 6pm and our Evening Resort etiquette for a cocktail chic attire after 6pm. We recommend all guests follow the Dress Code Itinerary..
What is the dress etiquette for the casino?
We recommend the Evening Resort Etiquette for daytime visits and the Formal Dress Etiquette after 6pm.
Please avoid wearing flip-flops, sliders, swimwear, and shorts.
Dietary Requirements
In most cases, we are happy to accommodate special dietary requirements. To help us provide the best possible experience, please inform our OBGS Team or your Travel Advisor of any allergies or dietary restrictions before your cruise departs. Additionally, be sure to include this information on your Guest Information Form (GIF) to ensure everything is properly noted.
Do your restaurants offer organic food on board?
At Crystal, we are committed to delivering an exceptional dining experience, sourcing ingredients from carefully vetted, local purveyors. We pride ourselves on selecting the finest, freshest products available. While we always prioritize quality, please note that we cannot guarantee that all food will be organic.
Do you have Kosher meals?
Kosher meals can be requested with advance notice at the time of the initial reservation. As we have limited availability, this must be requested no less than 90 days prior to sailing. We do offer kosher style and pre-packaged meals based upon availability. Please make our Onboard Guest Services team aware prior to sailing at obgs@crystalcruises.com.
Staterooms
Cabins and Suites
- balcony
- suite
Penthouse Suites
These exquisite suites offer some of the finest accommodation on the ocean, with two walk-in closets, separate living and dining areas with panoramic ocean views – ideal for relaxing and entertaining – a study, and a custom built-in bar. There is also a Jacuzzi bathtub with ocean view, separate shower, bidet, and guest bathroom. Plus, you’ll enjoy unlimited dining at our specialty restaurants, unlimited laundry services, afternoon canapés, and more. New for Crystal Grace, some Penthouse Suites will feature spectacular wraparound verandas – a first for Crystal.
Suite Size
- Up To 1232 Sq Ft (Standard)
- Up To 1220 Sq Ft (Wraparound)
Veranda Size
- Up To 659 Sq Ft (Standard)
- Up To 982 Sq Ft (Wraparound)
Features
- Large private veranda
- Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier
- Dining area with panoramic ocean views
- Separate study
- Custom built-in bar
- Large bedroom with queen-size bed or twins, plus his and hers walk-in closets, and TV
- Master bath with Jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet
- Guest bathroom
Services
- 24-hour in-suite dining
- Unlimited room service from Osteria D’Ovidio and Umi Uma
- Unlimited dining in Osteria D’Ovidio and Umi Uma
- Shoeshine service
- Assistance with packing and unpacking
- Free unlimited laundry and dry cleaning, second-day service
- In-suite cocktail parties
- Private transfer to and from the ship (up to 50 miles)
Amenities
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, changed daily, on request only
- Turndown service with handmade truffles
- Pillow menu (selection from a variety of pillow types)
- Sumptuous bedlinen by Jesurum 1870, robes by Etro, and indulgent bathroom products by Ortigia Sicilia
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hairdryer
- Hair iron (available upon request)
Junior Penthouse Suites
These luxurious suites feature a walk-in closet, separate living and dining area, Jacuzzi bathtub with separate shower, and guest bathroom for a true home-away-from-home experience. Guests also enjoy unlimited dining at our specialty restaurants, unlimited laundry services, afternoon canapés, and more. New for Crystal Grace, some Penthouse Suites will feature spectacular wraparound verandas – a first for Crystal.
Suite Size
- Up To 845 Sq Ft (Standard)
- Up To 740 Sq Ft (Wraparound)
Veranda Size
- Up To 227 Sq Ft (Standard)
- Up To 602 Sq Ft (Wraparound)
Features
- Large private veranda
- Spacious living room with TV
- Dining area
- Separate bedroom area with TV
- Vanity in bedroom
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Full Jacuzzi bathtub with separate shower and bidet
- Walk-in closet
Services
- 24-hour in-suite dining
- Unlimited room service from Osteria D’Ovidio and Umi Uma
- Unlimited dining in Osteria D’Ovidio and Umi Uma
- Turndown service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Free unlimited laundry and dry cleaning, second-day service
- In-suite cocktail parties
- Private transfer to and from the ship (up to 50 miles)
Amenities
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, changed daily, on request only
- Pillow menu (selection from a variety of pillow types)
- Sumptuous bedlinen by Jesurum 1870, robes by Etro, and indulgent bathroom products by Ortigia Sicilia
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hairdryer
- Hair iron (available upon request)
Sapphire Suites
These elegant suites offer separate living and sleeping areas for extra comfort and convenience. They also have a private veranda, walk-in closet, a dining table, and spacious bathroom with a bathtub and walk-in shower. Afternoon canapés are served daily. Some have spectacular wraparound verandas – a first for Crystal.
Suite Size
- Up To 461 Sq Ft (Standard)
- Up To 537 Sq Ft (Wraparound)
Veranda Size
- Up To 113 Sq Ft (Standard)
- Up To 344 Sq Ft (Wraparound)
Features
- Private veranda
- Spacious living room and dining area
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Walk-in closet
- Bathtub and walk-in shower
- Two TVs
Services
- 24-hour in-suite dining
- Turndown service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Complimentary dry cleaning (5 pieces every 10 days, second-day service)
- Complimentary laundry (1 bag every 10 days, second-day service)
- Complimentary pressing (5 pieces per day, second-day service)
Amenities
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, changed daily, on request only
- Pillow menu (selection from a variety of pillow types)
- Sumptuous bedlinen by Jesurum 1870, robes by Etro, and indulgent bathroom products by Ortigia Sicilia
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hairdryer
- Hair iron (available upon request)
Aquamarine Veranda Suites
These serene suites have a private veranda, vanity area, and comfortable sofa. Afternoon canapés are served daily. Some are configured with separate shower and bathtub; others have a spacious walk-in shower and walk-in closet. ADA-compliant suites are also available in this category.
Suite Size
- Up To 333 Sq Ft
Veranda Size
- Up To 85 Sq Ft
Features
- Private veranda
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Vanity in dressing area
- TV
- Walk-in closet
Services
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
- Free pressing (5 pieces per day, second-day service)
Amenities
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, changed daily, on request only
- Pillow menu (selection from a variety of pillow types)
- Sumptuous bedlinen by Jesurum 1870, robes by Etro, and indulgent bathroom products by Ortigia Sicilia
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hairdryer
- Hair iron (available upon request)
Guest Room With Veranda
These delightful guest rooms feature a private veranda, a comfortable living area with sofa, beautiful ocean views, a walk-in shower, a built-in closet, and additional overhead storage.
Suite Size
- Up To 230 Sq Ft
Veranda Size
- Up To 57 Sq Ft
Features
- Private veranda
- Sizeable living area with sofa
- Queen-size bed or twin beds
- TV
- Walk-in shower
Services
- 24 hour in-suite dining
- Turndown Service
- Shoeshine service
- Assistance with packing and unpacking
Amenities
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, changed daily, on request only
- Pillow menu (selection from a variety of pillow types)
- Sumptuous bedlinen by Jesurum 1870, robes by Etro, and indulgent bathroom products by Ortigia Sicilia
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hairdryer
- Hair iron (available upon request)
