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MS Trollfjord ship overview

MS Trollfjord
Launched

2002

Tonnage

16,140

Length

136

Crew

69

Capacity

500

Facilities

Activities and Services

Food & Drink

Flora Restaurant

Flora Restaurant

Røst - Arctic Fine Dining

Røst - Arctic Fine Dining

Brasserie Árran

Brasserie Árran

Entertainment

1893 Bar

Settle down in a comfortable chair behind the huge windows on the two-storey observation deck and take your pick of drinks laced with the flavours and remarkable stories of the Norwegian coast. We offer a wide selection of international and local Norwegian beverage.

In 1893 Bar, every mouthful tells a story of the Norwegian coast floating by outside. Our mixologists blend the best Norwegian products, creating cocktails that bring you closer to the legends, people, and places you’re sailing past.

Try cocktails handcrafted with Arctic gin from the Lyngen Alps, liquor infused with the rays of the Midnight Sun, or vodka brightened by the golden taste of cloudberries. Signature cocktails are made purely from Norwegian spirits and inspired by Viking tales of Valhalla, the long days of a Norwegian summer, or 1,000 years of apple cultivation on the steep slopes of the Hardangerfjord, ‘the orchard of Norway’. Ask your bartender for more stories to savour as you sip.

Every day between 15.30 and 16.30, we lay on a mini buffet of fresh fruit and cake, too.

Please note: Opening hours may vary due to weather, ports, and activities. Guests can find updated opening hours on the daily programme onboard.

Shopping

In our on-board shop you can buy modern clothing suitable for your voyage. Our Coastal Team will be happy to give you expert advice on how to dress properly.

We offer a great range of both warm and practical clothing, and we focus on fabrics with natural fibres. We also offer souvenirs, handicrafts, and postcards. In addition, we also stock a small selection of soap, toothpaste and other personal effects.

Library

The ship has a small selection of books on different topics that is available to guests while on board.

Observation Deck

The ship has spacious outdoor areas. They are perfect vantage points to sit back, relax and watch the world go by.

Reception

The Reception can be found on. Deck 4.

Fitness

Sauna and Fitness Room

Keep active in the fitness room before enjoying a soothing steam in the sauna.

Sauna

Head to the sauna and relax in luxury.

Enrichment

Seasonal Excursions

To further explore Norway, you can choose from a wide variety of seasonal excursions, graded according to four effort levels. Some are more active, while others focus on local history and culture.

These experiences take you on land to see iconic places, such as the famous North Cape and the magnificent Lofoten Islands. If you want more challenging activities, sign up for kayaking, snowmobiling, or dog-sledding.

Excursions with Hurtigruten

Enhance your voyage with our wide range of optional excursions that allow you to delve deeper into the dramatic landscapes, rich history, and charming culture of Norway and Svalbard. We offer more than 130 excursions up and down the coast, each run by local suppliers who are ready to showcase the wonders of their home.

Take your pick from a palette of active adventures such as kayaking along Ålesund’s waterways, quad biking to the North Cape or snowshoeing in Tromsø. If you’re interested in history, you can join a World War II tour in Kristiansand or explore the hidden rooms of Nidaros Cathedral in Trondheim.

There are plenty of opportunities to sample the delicacies of the Norwegian coast, too, with visits to the world’s northernmost brewery and boat trips to go king crab fishing with locals. We also recommend cultural visits that introduce you to Sámi culture or to the workings of a family-run dairy farm in Lofoten.

An excursion for every season

While many excursions are offered year-round, some are season specific. Summer is a glorious time to be in Norway and Svalbard, with a variety of activities that make the most of the long, leisurely days of the Midnight Sun. Why not enjoy a RIB safari in search of Sea Eagles or a guided e-bike tour around the island of Senja?

The cooler weather in autumn, winter, and spring turns Norway into a wonderland of snow, best enjoyed by dog sled or on cross-country skis. You could also try your hand at snowmobiling, hopefully with the Northern Lights dancing above.

Activities that are right for you

Our diverse excursions cater not just for varied interests but also for different mobility levels, so you can choose the activity that’s right for you.

We offer four distinct physical levels that cater to all – from accessible museum visits to challenging hikes that require a good level of fitness. Certain activities are even wheelchair-friendly, ensuring inclusivity for all.

For additional details about the levels of fitness required for each excursion, check out our FAQ section below.

Expedition Team

Six-person Expedition Team – Twice the size compared with our Original voyages, more Expedition Team members means more guest care, more fascinating talks, more intimate storytelling, and more activities on board. 

Hikers Heaven

Norwegians are well known for their love of the outdoors. In fact, their passion is so strong it has its own name: friluftsliv.

While on board, the Expedition Team will encourage you to embrace this uniquely Norwegian notion by taking part in their handpicked hikes and activities. Enjoy learning more about the local region’s history, geology, and culture as you explore with those who know it best.

Local Food Tasting

Some of these specialist lectures are combined with tastings of seasonal specialties on deck.

Try fresh shrimps in the Lyngenfjord in spring or cloudberries during autumn. In winter we offer freshly cooked fishcakes, while “Trollsoup” is on the menu when we sail into the Trollfjord in summer.

Lectures

Dedicated to what they do and to the Norwegian coast, the Expedition Team provide an intimate and personal perspective to your journey with us.

Each team member has a range of specialist, well-researched topics in their repertoire – from the Northern Lights and Midnight Sun to local history and wildlife – ready to share with you in lectures and presentations on board, on deck, and ashore.

Photo Club

Preserve the unforgettable moments from your voyage by joining our Photo Club. Whether you’re a seasoned photographer or a beginner with a smartphone, the club offers tips, inspiration, and a platform to share your best shots. Discover how to enhance your onboard experience and turn your travel memories into lasting treasures.

Deck Plans

Deck 9

Deck 9

Deck 8

Deck 8

Deck 7

Deck 7

Deck 6

Deck 6

Deck 5

Deck 5

Deck 4

Deck 4

Other

Useful

The Svalbard Line

Sailing both The Svalbard Line and The North Cape Line, MS Trollfjord is an homage both to Norwegian nature and our 130-year heritage sailing the Norwegian coast.

Reasons to go on the Svalbard Line

  • Relive pioneering adventures on a magical sailing along the Norwegian coast, up to the edge of the world.
  • Experience the Midnight Sun as you follow a unique itinerary to the Far North, based on our original sailing to Svalbard.
  • Deepen your understanding of Norway’s coast and culture with ample time for exclusive excursions in 16 carefully chosen destinations.
  • Enjoy exceptional all-inclusive food and drink, personalised service, and enhanced onboard activities on your newly renovated ship.

Why visit Svalbard with us?

  • There are plenty of reasons why you should join us on this romantic sailing high into the Arctic, to the edge of the world, painted in the 24-hour light of summer.

Included in your voyage

  • All-inclusive food and drink – Indulge in breakfast, lunch, dinner, and drinks in at least two onboard restaurants, each serving top-quality Nordic cuisine and a wide range of delicious Norwegian juices, beers, spirits, and international wines.
  • Six-person Expedition Team – Twice the size compared with our Original voyages, more Expedition Team members means more guest care, more fascinating talks, more intimate storytelling, and more activities on board. 

The North Cape Line

Sailing both The Svalbard Line and The North Cape Line, MS Trollfjord is an homage both to Norwegian nature and our 130-year heritage sailing the Norwegian coast.

Why choose the North Cape Line?

  • Take your time with several hours in select ports like Stavanger, Alta, Narvik and Haugesund.
  • Have peace of mind with our extended Northern Lights Promise for a FREE voyage if the aurora doesn’t appear (T&Cs apply).
  • Savour the tastes of Norway with award-winning all-inclusive food and drink on board.
  • Enjoy exclusive excursions that allow you to tailor your Norway experience to your interests. 

All-inclusive food and drink

Indulge in breakfast, lunch, dinner, and drinks in at least two onboard restaurants, each serving top-quality Nordic cuisine and a wide range of delicious Norwegian juices, beers, spirits, and international wines. 

Six-person Expedition Team

Twice the size compared with our Original voyages, more Expedition Team members means more guest care, more fascinating talks, more intimate storytelling, and more activities on board. 

Mobility

We also warmly welcome guests with reduced mobility. If needed, our sales consultants will also search for and book suitable hotel rooms for you. You will have to bring along your own standard-sized collapsible wheelchair. If you’re able to get around the ship in a wheelchair unaided, you do not need to travel with a companion. Guests who require assistance will most likely need to travel accompanied. Talk to your travel agent about this.

When the ship stops in a port along the Norwegian coastline, there is always a ramp or a gangway to get you on and off the ship. The only exception is Urke, where we do not dock. Access to this town is only for guests who are going on an excursion. Disembarkation takes place by tender boat, and is therefore not suitable for wheelchair users.

These excursions are not specifically adapted to guests with reduced mobility. Ask our coastal experts when you are on board and they’ll be able to advise you as to which excursions are suitable.

It’s important that you inform us of any mobility challenges when making your booking, so we can make the best possible arrangements for you.

You will need to bring along your own standard-sized collapsible wheelchair, which should be stored in your cabin when not in use. If you’re able to get around the ship in a wheelchair unaided, you do not need to travel with a companion. Guests who require assistance will most likely need to travel accompanied. Talk to your travel agent about this.

Dietary requirements

We offer a wide range of plant-based options for lunch and dinner, suitable for vegans and vegetarians. Our chefs can also cater for special diets and some food allergies if you let us know ahead of time. It is very important that, at the time of booking, you make a point to tell us clearly about any food allergies you have.

Dress Code

On board, dress is informal. Although some passengers choose to change for dinner, the dress code is casual rather than formal. The weather in Norway can vary during the course of each voyage or even during the day. To cater for these variations, we recommend the layered-dress approach that enables you to adapt to changes in temperature, wind and precipitation conditions easily.

For all voyages, we advise you to take breathable rain and windproof clothing. A warm hat, gloves, scarf and thermal clothing can be useful, together with thermal underwear, during the winter months. On land, where it may be icy, sturdy shoes are important for shore excursions and a walking stick/trekking pole may be useful.

Smoking Policy

Smoking, including e-cigarettes and vaping, is only permitted in designated areas on the outside decks. However, all forms of smoking are strictly forbidden even in designated areas when the ship is in port and refuelling. The crew will advise guests when this is the case.

A cleaning fee of approximately NOK 1500 will be charged for smoking in the cabin. This is to cover the cost of washing bedding and curtains to bring the cabin back to a non-smoking standard.

Safety

It is a safety requirement that all Hurtigruten passengers attend a compulsory safety briefing in Bergen and Kirkenes before the ship leaves port. After embarkation, the crew will greet you and conduct the mandatory safety brief at intervals. This will last between 10-15 minutes.

The briefing will include a demonstration of how to put on a life jacket and the instructions to be followed in the unlikely event of an evacuation or other emergency during the voyage. The briefing is compulsory for all passengers including those who have travelled with Hurtigruten before. There will be an opportunity to ask questions if you have any concerns.

Please familiarise yourself with the emergency procedures as shown in the cabins (there is a diagram on the cabin door and in public areas), and ask at reception if in doubt. In many ports, there may be a good deal of activity on the quay with cars joining/leaving the ships and/or goods being loaded or unloaded. Please be alert to such traffic when embarking and disembarking.

Take care during winter months when it is icy underfoot, particularly on the outside decks and when disembarking the ship or alighting from coaches. Ice spikes and other winter clothing can be purchased in the ships store. Do not carry large amounts of cash and keep valuable items, including mobile phones and cameras, out of sight.

Drones

Please note the use of passenger-operated drones is not permitted during your voyage. This is for general safety as well as the protection of the vulnerable wildlife and other guests’ personal security.

Wi-Fi

Wi-Fi is available throughout the ship. Note that it is limited connectivity, and that both internet and telephones from time to time will be out of range due to the ship’s location.

Due to capacity limitations the provided, included Wi-Fi is limited to browsing and not streaming. Please contact the reception if you have any questions related to the Wi-Fi usage.

Bringing a vehicle on board

Pre-booking

We highly recommend pre-booking a spot on the car deck. You can show up on the day, but there’s no guarantee we’ll have a free space.

Arrival at Port

Please be ready to drive on board at 18.00 in Bergen and no later than one hour before departure in Trondheim, Bodø, Tromsø and Kirkenes. For all other ports, please arrive no later than 30 minutes before departure.

Check-in

In most ports, you park your car, walk on to the ship, check in, and then return to your vehicle. Our crew will then inform you when it’s your turn to drive on board. In Bergen, please walk into the terminal and check in.

We ask guests embarking at ports where we dock for 15 minutes or less to drive onto the ship before checking in. A member of our car deck crew will hand you a transit card. Please show this card to reception staff during check-in. Check our sailing plan to see how long we stay in each port.

Please provide reception staff with the following information during check-in:

  • License plate number
  • Type of vehicle
  • Colour of vehicle

You will receive your vehicle access pass during check in, which must be shown to the crew on the car deck.

Parking & boarding

  • In Bergen, there is a car park near the terminal marked with ‘Kystruten and FjordLine’.
  • In Trondheim and Bodø, there is a car park close to the pier.
  • In Tromsø, vehicles must be parked in public car park near the terminal building.
  • In Kirkenes, there’s a marked parking lane on the pier.

Our smaller ports do not usually feature a car park. However, you can park in a suitable place close to the pier.

Please note: The order vehicles enter the ship depends on their port of disembarkation. You’ll receive further information during check-in.

In many ports, our crew can drive your vehicle on and off the ship. However, please note that we cannot guarantee this service.

You can bring your vehicle on board at any port, except for our seasonal stops in Geirangerfjord in summer and Hjørundfjord in autumn, as we don’t dock in these two locations. Instead, we anchor offshore, and guests are brought on board by tender boats.

Restrictions

  • For safety reasons, we will not be able to board vehicles with LPG or CNG gas. This applies even if the tank is empty.
  • No caravans or trailers are allowed on board.
  • Guests aren’t allowed on the car deck while the ship is sailing. Therefore, please take the luggage you require from your vehicle and board via the terminal in Bergen and via the pier in other ports.

Disembarking

The car deck only opens when the ship is docked. Therefore, you can enjoy the views right up until we reach land. The crew will show you to your vehicle, and you can start your engine when notified.

Please note: On southbound sailings, the crew drive all vehicles off the ship in Trondheim due to the early hour (06.30) of our arrival. You can collect your keys in reception. 

Booking Shore Excursions

We recommend pre-booking excursions to avoid disappointment. You can pre-book excursions up to four weeks prior to departure (2 weeks if paid by credit card) at the rates presented.

Any remaining excursion places will be sold on board. All bookings on board will be charged in Norwegian Kroner at the ship’s exchange rate. The price in local currency may differ due to exchange rate fluctuations.

Please note that all excursions are provisional and subject to change – current weather and sea conditions may affect the viability of certain excursions. Excursions may also be subject to minimum/maximum numbers.  

Languages

Norwegian and English are the official on-board languages. Some Hurtigruten Guides (or the Tour Leaders on board MS Vesterålen), personnel at the reception and service crew often also speak German.

Most of our excursions are guided in two or three languages. Please contact the Hurtigruten Guides or Tour Leader on board for further information.

Laundry

Laundry rooms with washing machines, dryers and irons are available on all ships. Tokens can be purchased at reception.

Medical Facilities

We have basic medical facilities on our ships, and crew members are trained to handle medical emergencies. However, the medical staff may be limited, so passengers with serious health conditions should prepare accordingly. 

Environmental commitment

Hurtigruten’s environmental efforts are tied to our strategic six-point policy;

  1. That environmentally-oriented measures are identified and implemented in day-to-day operations.
  2. That focus is directed specifically at the marine environment.
  3. That we specify requirements for subcontractors and contractual partners.
  4. That our communications concerning our own environmental performance are open and complete.
  5. That we ensure continuous monitoring and improvement of our environmental work.
  6. That we do not leave any permanent traces behind us in vulnerable areas.

As a traveller with Hurtigruten, your contribution to environmental care is welcome. We have garbage sorting aboard all ships, and we encourage you to turn off lights when leaving the cabin and unplug electrical transformers when not in use.

In 2018, we banned all single-use plastic on board our fleet. When ashore, bring your litter back to the vessel or dispose at designated places. We are often near wildlife on our voyages. Please heed the advice of your Tour Leader/Expedition Leader and excursion guide and strive to act in a way that does not alter the wildlife’s natural behaviour.

Young Explorers FAQ

How can I book my child on to Young Explorers?

You can sign up onboard. Availability varies per ship and is based on a minimum number of participants.

How much does the programme cost?

The programme is free of charge. 

How long is the programme?

The full programme is spread over 10 days of our 12-day Classic Roundtrip Voyage. Each day features a different theme, and children are welcome to join whenever they want during their voyage of any length. 

What is the age range?

The age range is 6 to 13 years old, but older children are welcome. Younger children can attend if accompanied by a parent. 

Which languages are spoken?

English and Norwegian 

Do I need to accompany my child?

Our organisers can run the programme without parents or guardians present. However, parents are welcome to accompany their children during the programme and join in with activities. Depending on the number of children, we may need to ask a few parents to attend as well. 

Alcohol Policy

Guests are reminded that only beverages sold and/or provided in the restaurants, bars, cabins, and suites can be consumed on board. Any alcoholic beverages purchased in ports-of-call will need to be stored separately on board the ship by our crew. Your purchases will be returned to you and delivered to your cabin on the last day of your sailing.

Facilities

Activities and Services

Food & Drink

Flora Restaurant

Flora Restaurant

Røst – Arctic Fine Dining

Røst - Arctic Fine Dining

Brasserie Árran

Brasserie Árran

Entertainment

1893 Bar

Settle down in a comfortable chair behind the huge windows on the two-storey observation deck and take your pick of drinks laced with the flavours and remarkable stories of the Norwegian coast. We offer a wide selection of international and local Norwegian beverage.

In 1893 Bar, every mouthful tells a story of the Norwegian coast floating by outside. Our mixologists blend the best Norwegian products, creating cocktails that bring you closer to the legends, people, and places you’re sailing past.

Try cocktails handcrafted with Arctic gin from the Lyngen Alps, liquor infused with the rays of the Midnight Sun, or vodka brightened by the golden taste of cloudberries. Signature cocktails are made purely from Norwegian spirits and inspired by Viking tales of Valhalla, the long days of a Norwegian summer, or 1,000 years of apple cultivation on the steep slopes of the Hardangerfjord, ‘the orchard of Norway’. Ask your bartender for more stories to savour as you sip.

Every day between 15.30 and 16.30, we lay on a mini buffet of fresh fruit and cake, too.

Please note: Opening hours may vary due to weather, ports, and activities. Guests can find updated opening hours on the daily programme onboard.

Shopping

In our on-board shop you can buy modern clothing suitable for your voyage. Our Coastal Team will be happy to give you expert advice on how to dress properly.

We offer a great range of both warm and practical clothing, and we focus on fabrics with natural fibres. We also offer souvenirs, handicrafts, and postcards. In addition, we also stock a small selection of soap, toothpaste and other personal effects.

Library

The ship has a small selection of books on different topics that is available to guests while on board.

Observation Deck

The ship has spacious outdoor areas. They are perfect vantage points to sit back, relax and watch the world go by.

Reception

The Reception can be found on. Deck 4.

Health & Fitness

Sauna and Fitness Room

Keep active in the fitness room before enjoying a soothing steam in the sauna.

Sauna

Head to the sauna and relax in luxury.

Enrichment

Seasonal Excursions

To further explore Norway, you can choose from a wide variety of seasonal excursions, graded according to four effort levels. Some are more active, while others focus on local history and culture.

These experiences take you on land to see iconic places, such as the famous North Cape and the magnificent Lofoten Islands. If you want more challenging activities, sign up for kayaking, snowmobiling, or dog-sledding.

Excursions with Hurtigruten

Enhance your voyage with our wide range of optional excursions that allow you to delve deeper into the dramatic landscapes, rich history, and charming culture of Norway and Svalbard. We offer more than 130 excursions up and down the coast, each run by local suppliers who are ready to showcase the wonders of their home.

Take your pick from a palette of active adventures such as kayaking along Ålesund’s waterways, quad biking to the North Cape or snowshoeing in Tromsø. If you’re interested in history, you can join a World War II tour in Kristiansand or explore the hidden rooms of Nidaros Cathedral in Trondheim.

There are plenty of opportunities to sample the delicacies of the Norwegian coast, too, with visits to the world’s northernmost brewery and boat trips to go king crab fishing with locals. We also recommend cultural visits that introduce you to Sámi culture or to the workings of a family-run dairy farm in Lofoten.

An excursion for every season

While many excursions are offered year-round, some are season specific. Summer is a glorious time to be in Norway and Svalbard, with a variety of activities that make the most of the long, leisurely days of the Midnight Sun. Why not enjoy a RIB safari in search of Sea Eagles or a guided e-bike tour around the island of Senja?

The cooler weather in autumn, winter, and spring turns Norway into a wonderland of snow, best enjoyed by dog sled or on cross-country skis. You could also try your hand at snowmobiling, hopefully with the Northern Lights dancing above.

Activities that are right for you

Our diverse excursions cater not just for varied interests but also for different mobility levels, so you can choose the activity that’s right for you.

We offer four distinct physical levels that cater to all – from accessible museum visits to challenging hikes that require a good level of fitness. Certain activities are even wheelchair-friendly, ensuring inclusivity for all.

For additional details about the levels of fitness required for each excursion, check out our FAQ section below.

Expedition Team

Six-person Expedition Team – Twice the size compared with our Original voyages, more Expedition Team members means more guest care, more fascinating talks, more intimate storytelling, and more activities on board. 

Hikers Heaven

Norwegians are well known for their love of the outdoors. In fact, their passion is so strong it has its own name: friluftsliv.

While on board, the Expedition Team will encourage you to embrace this uniquely Norwegian notion by taking part in their handpicked hikes and activities. Enjoy learning more about the local region’s history, geology, and culture as you explore with those who know it best.

Local Food Tasting

Some of these specialist lectures are combined with tastings of seasonal specialties on deck.

Try fresh shrimps in the Lyngenfjord in spring or cloudberries during autumn. In winter we offer freshly cooked fishcakes, while “Trollsoup” is on the menu when we sail into the Trollfjord in summer.

Lectures

Dedicated to what they do and to the Norwegian coast, the Expedition Team provide an intimate and personal perspective to your journey with us.

Each team member has a range of specialist, well-researched topics in their repertoire – from the Northern Lights and Midnight Sun to local history and wildlife – ready to share with you in lectures and presentations on board, on deck, and ashore.

Photo Club

Preserve the unforgettable moments from your voyage by joining our Photo Club. Whether you’re a seasoned photographer or a beginner with a smartphone, the club offers tips, inspiration, and a platform to share your best shots. Discover how to enhance your onboard experience and turn your travel memories into lasting treasures.

Other

Useful

The Svalbard Line

Sailing both The Svalbard Line and The North Cape Line, MS Trollfjord is an homage both to Norwegian nature and our 130-year heritage sailing the Norwegian coast.

Reasons to go on the Svalbard Line

  • Relive pioneering adventures on a magical sailing along the Norwegian coast, up to the edge of the world.
  • Experience the Midnight Sun as you follow a unique itinerary to the Far North, based on our original sailing to Svalbard.
  • Deepen your understanding of Norway’s coast and culture with ample time for exclusive excursions in 16 carefully chosen destinations.
  • Enjoy exceptional all-inclusive food and drink, personalised service, and enhanced onboard activities on your newly renovated ship.

Why visit Svalbard with us?

  • There are plenty of reasons why you should join us on this romantic sailing high into the Arctic, to the edge of the world, painted in the 24-hour light of summer.

Included in your voyage

  • All-inclusive food and drink – Indulge in breakfast, lunch, dinner, and drinks in at least two onboard restaurants, each serving top-quality Nordic cuisine and a wide range of delicious Norwegian juices, beers, spirits, and international wines.
  • Six-person Expedition Team – Twice the size compared with our Original voyages, more Expedition Team members means more guest care, more fascinating talks, more intimate storytelling, and more activities on board. 

The North Cape Line

Sailing both The Svalbard Line and The North Cape Line, MS Trollfjord is an homage both to Norwegian nature and our 130-year heritage sailing the Norwegian coast.

Why choose the North Cape Line?

  • Take your time with several hours in select ports like Stavanger, Alta, Narvik and Haugesund.
  • Have peace of mind with our extended Northern Lights Promise for a FREE voyage if the aurora doesn’t appear (T&Cs apply).
  • Savour the tastes of Norway with award-winning all-inclusive food and drink on board.
  • Enjoy exclusive excursions that allow you to tailor your Norway experience to your interests. 

All-inclusive food and drink

Indulge in breakfast, lunch, dinner, and drinks in at least two onboard restaurants, each serving top-quality Nordic cuisine and a wide range of delicious Norwegian juices, beers, spirits, and international wines. 

Six-person Expedition Team

Twice the size compared with our Original voyages, more Expedition Team members means more guest care, more fascinating talks, more intimate storytelling, and more activities on board. 

Mobility

We also warmly welcome guests with reduced mobility. If needed, our sales consultants will also search for and book suitable hotel rooms for you. You will have to bring along your own standard-sized collapsible wheelchair. If you’re able to get around the ship in a wheelchair unaided, you do not need to travel with a companion. Guests who require assistance will most likely need to travel accompanied. Talk to your travel agent about this.

When the ship stops in a port along the Norwegian coastline, there is always a ramp or a gangway to get you on and off the ship. The only exception is Urke, where we do not dock. Access to this town is only for guests who are going on an excursion. Disembarkation takes place by tender boat, and is therefore not suitable for wheelchair users.

These excursions are not specifically adapted to guests with reduced mobility. Ask our coastal experts when you are on board and they’ll be able to advise you as to which excursions are suitable.

It’s important that you inform us of any mobility challenges when making your booking, so we can make the best possible arrangements for you.

You will need to bring along your own standard-sized collapsible wheelchair, which should be stored in your cabin when not in use. If you’re able to get around the ship in a wheelchair unaided, you do not need to travel with a companion. Guests who require assistance will most likely need to travel accompanied. Talk to your travel agent about this.

Dietary requirements

We offer a wide range of plant-based options for lunch and dinner, suitable for vegans and vegetarians. Our chefs can also cater for special diets and some food allergies if you let us know ahead of time. It is very important that, at the time of booking, you make a point to tell us clearly about any food allergies you have.

Dress Code

On board, dress is informal. Although some passengers choose to change for dinner, the dress code is casual rather than formal. The weather in Norway can vary during the course of each voyage or even during the day. To cater for these variations, we recommend the layered-dress approach that enables you to adapt to changes in temperature, wind and precipitation conditions easily.

For all voyages, we advise you to take breathable rain and windproof clothing. A warm hat, gloves, scarf and thermal clothing can be useful, together with thermal underwear, during the winter months. On land, where it may be icy, sturdy shoes are important for shore excursions and a walking stick/trekking pole may be useful.

Smoking Policy

Smoking, including e-cigarettes and vaping, is only permitted in designated areas on the outside decks. However, all forms of smoking are strictly forbidden even in designated areas when the ship is in port and refuelling. The crew will advise guests when this is the case.

A cleaning fee of approximately NOK 1500 will be charged for smoking in the cabin. This is to cover the cost of washing bedding and curtains to bring the cabin back to a non-smoking standard.

Safety

It is a safety requirement that all Hurtigruten passengers attend a compulsory safety briefing in Bergen and Kirkenes before the ship leaves port. After embarkation, the crew will greet you and conduct the mandatory safety brief at intervals. This will last between 10-15 minutes.

The briefing will include a demonstration of how to put on a life jacket and the instructions to be followed in the unlikely event of an evacuation or other emergency during the voyage. The briefing is compulsory for all passengers including those who have travelled with Hurtigruten before. There will be an opportunity to ask questions if you have any concerns.

Please familiarise yourself with the emergency procedures as shown in the cabins (there is a diagram on the cabin door and in public areas), and ask at reception if in doubt. In many ports, there may be a good deal of activity on the quay with cars joining/leaving the ships and/or goods being loaded or unloaded. Please be alert to such traffic when embarking and disembarking.

Take care during winter months when it is icy underfoot, particularly on the outside decks and when disembarking the ship or alighting from coaches. Ice spikes and other winter clothing can be purchased in the ships store. Do not carry large amounts of cash and keep valuable items, including mobile phones and cameras, out of sight.

Drones

Please note the use of passenger-operated drones is not permitted during your voyage. This is for general safety as well as the protection of the vulnerable wildlife and other guests’ personal security.

Wi-Fi

Wi-Fi is available throughout the ship. Note that it is limited connectivity, and that both internet and telephones from time to time will be out of range due to the ship’s location.

Due to capacity limitations the provided, included Wi-Fi is limited to browsing and not streaming. Please contact the reception if you have any questions related to the Wi-Fi usage.

Bringing a vehicle on board

Pre-booking

We highly recommend pre-booking a spot on the car deck. You can show up on the day, but there’s no guarantee we’ll have a free space.

Arrival at Port

Please be ready to drive on board at 18.00 in Bergen and no later than one hour before departure in Trondheim, Bodø, Tromsø and Kirkenes. For all other ports, please arrive no later than 30 minutes before departure.

Check-in

In most ports, you park your car, walk on to the ship, check in, and then return to your vehicle. Our crew will then inform you when it’s your turn to drive on board. In Bergen, please walk into the terminal and check in.

We ask guests embarking at ports where we dock for 15 minutes or less to drive onto the ship before checking in. A member of our car deck crew will hand you a transit card. Please show this card to reception staff during check-in. Check our sailing plan to see how long we stay in each port.

Please provide reception staff with the following information during check-in:

  • License plate number
  • Type of vehicle
  • Colour of vehicle

You will receive your vehicle access pass during check in, which must be shown to the crew on the car deck.

Parking & boarding

  • In Bergen, there is a car park near the terminal marked with ‘Kystruten and FjordLine’.
  • In Trondheim and Bodø, there is a car park close to the pier.
  • In Tromsø, vehicles must be parked in public car park near the terminal building.
  • In Kirkenes, there’s a marked parking lane on the pier.

Our smaller ports do not usually feature a car park. However, you can park in a suitable place close to the pier.

Please note: The order vehicles enter the ship depends on their port of disembarkation. You’ll receive further information during check-in.

In many ports, our crew can drive your vehicle on and off the ship. However, please note that we cannot guarantee this service.

You can bring your vehicle on board at any port, except for our seasonal stops in Geirangerfjord in summer and Hjørundfjord in autumn, as we don’t dock in these two locations. Instead, we anchor offshore, and guests are brought on board by tender boats.

Restrictions

  • For safety reasons, we will not be able to board vehicles with LPG or CNG gas. This applies even if the tank is empty.
  • No caravans or trailers are allowed on board.
  • Guests aren’t allowed on the car deck while the ship is sailing. Therefore, please take the luggage you require from your vehicle and board via the terminal in Bergen and via the pier in other ports.

Disembarking

The car deck only opens when the ship is docked. Therefore, you can enjoy the views right up until we reach land. The crew will show you to your vehicle, and you can start your engine when notified.

Please note: On southbound sailings, the crew drive all vehicles off the ship in Trondheim due to the early hour (06.30) of our arrival. You can collect your keys in reception. 

Booking Shore Excursions

We recommend pre-booking excursions to avoid disappointment. You can pre-book excursions up to four weeks prior to departure (2 weeks if paid by credit card) at the rates presented.

Any remaining excursion places will be sold on board. All bookings on board will be charged in Norwegian Kroner at the ship’s exchange rate. The price in local currency may differ due to exchange rate fluctuations.

Please note that all excursions are provisional and subject to change – current weather and sea conditions may affect the viability of certain excursions. Excursions may also be subject to minimum/maximum numbers.  

Languages

Norwegian and English are the official on-board languages. Some Hurtigruten Guides (or the Tour Leaders on board MS Vesterålen), personnel at the reception and service crew often also speak German.

Most of our excursions are guided in two or three languages. Please contact the Hurtigruten Guides or Tour Leader on board for further information.

Laundry

Laundry rooms with washing machines, dryers and irons are available on all ships. Tokens can be purchased at reception.

Medical Facilities

We have basic medical facilities on our ships, and crew members are trained to handle medical emergencies. However, the medical staff may be limited, so passengers with serious health conditions should prepare accordingly. 

Environmental commitment

Hurtigruten’s environmental efforts are tied to our strategic six-point policy;

  1. That environmentally-oriented measures are identified and implemented in day-to-day operations.
  2. That focus is directed specifically at the marine environment.
  3. That we specify requirements for subcontractors and contractual partners.
  4. That our communications concerning our own environmental performance are open and complete.
  5. That we ensure continuous monitoring and improvement of our environmental work.
  6. That we do not leave any permanent traces behind us in vulnerable areas.

As a traveller with Hurtigruten, your contribution to environmental care is welcome. We have garbage sorting aboard all ships, and we encourage you to turn off lights when leaving the cabin and unplug electrical transformers when not in use.

In 2018, we banned all single-use plastic on board our fleet. When ashore, bring your litter back to the vessel or dispose at designated places. We are often near wildlife on our voyages. Please heed the advice of your Tour Leader/Expedition Leader and excursion guide and strive to act in a way that does not alter the wildlife’s natural behaviour.

Young Explorers FAQ

How can I book my child on to Young Explorers?

You can sign up onboard. Availability varies per ship and is based on a minimum number of participants.

How much does the programme cost?

The programme is free of charge. 

How long is the programme?

The full programme is spread over 10 days of our 12-day Classic Roundtrip Voyage. Each day features a different theme, and children are welcome to join whenever they want during their voyage of any length. 

What is the age range?

The age range is 6 to 13 years old, but older children are welcome. Younger children can attend if accompanied by a parent. 

Which languages are spoken?

English and Norwegian 

Do I need to accompany my child?

Our organisers can run the programme without parents or guardians present. However, parents are welcome to accompany their children during the programme and join in with activities. Depending on the number of children, we may need to ask a few parents to attend as well. 

Alcohol Policy

Guests are reminded that only beverages sold and/or provided in the restaurants, bars, cabins, and suites can be consumed on board. Any alcoholic beverages purchased in ports-of-call will need to be stored separately on board the ship by our crew. Your purchases will be returned to you and delivered to your cabin on the last day of your sailing.

Staterooms

Cabins and Suites

  • inside
  • outside
  • suite
Expedition Suite | Owners suite on upper deck

Expedition Suite | Owners suite on upper deck

These exclusive suites on the upper decks have two rooms, a seating area, TV, kettle, tea/coffee, internet access minibar and private balcony. Travel in the best way possible!

Hurtigruten
Expedition Suite | Grand suite on upper deck

Expedition Suite | Grand suite on upper deck

These exclusive suites on the upper deck have a seating area, TV, kettle, tea/coffee, internet access and minibar. Most of suites also have a bathtub and bay windows, and a few have private balconies.

Hurtigruten
Expedition Suite | Suite on upper deck

Expedition Suite | Suite on upper deck

This elegant suite on the upper deck has a seating area, TV, kettle, tea/coffee and minibar, and a private balcony.

Hurtigruten
Expedition Suite | Mini suite on middle deck

Expedition Suite | Mini suite on middle deck

Smaller but by no means less stylish, mini-suites still sport a king-size bed to send you off to sleep after a busy day exploring the Norwegian coast. Most have a sofa to relax on as well. 

Hurtigruten
Arctic Superior | Upper deck for two travellers

Arctic Superior | Upper deck for two travellers

These comfortable outside cabins for up to two people have separate twin beds and fridge with mini bar.

Hurtigruten
Arctic Superior | Upper deck for 2 travellers

Arctic Superior | Upper deck for 2 travellers

These comfortable outside cabins for up to two people have double bed, full view, mini bar, a chair and TV.

Hurtigruten
Arctic Superior | Middle decks for two travellers

Arctic Superior | Middle decks for two travellers

These comfy cabins offer a room with a view and easy access to the restaurant, bistro, activity centre, and lecture halls. Some windows look out onto the mid-level walking deck. Image for illustration only.

Hurtigruten
Arctic Superior | Higher and lower decks for two travellers

Arctic Superior | Higher and lower decks for two travellers

These large, comfortable cabins have small double beds, and all have sofa groups and a fridge with minibar. The cabins have very limited or no view.

Hurtigruten
Arctic Superior | Wheelchair accessible cabin for up to 3 travellers

Arctic Superior | Wheelchair accessible cabin for up to 3 travellers

Wheelchair-accessible room for up to three people with wider door, accessible WC and one adjustable bed. The cabin has separate beds.

Hurtigruten
Polar Outside | Middle deck for 2 travellers

Polar Outside | Middle deck for 2 travellers

These standard outside cabins for up to two people have separate beds, one of which converts into a sofa.

Hurtigruten
Polar Outside | Middle deck for two travellers

Polar Outside | Middle deck for two travellers

A standard cabin grade with twin beds. Many have full view, some look out onto the mid-level walking deck. 

Hurtigruten
Polar Outside | Middle deck for 2 travellers

Polar Outside | Middle deck for 2 travellers

These standard outside cabins for up to two people on the middle decks have double beds.

Hurtigruten
Polar Outside | Lower deck for 2 travellers

Polar Outside | Lower deck for 2 travellers

These comfortable outside cabins for up to two people on the lower decks have separate beds. These cabins have portholes, some with limited or no view.

Hurtigruten
Polar Outside | Upper and middle decks for up to three travellers

Polar Outside | Upper and middle decks for up to three travellers

These comfortable outside cabins for up to three people on the upper or middle decks have separate beds, one of which is an upper berth. The cabins have limited or no view.

Hurtigruten
Polar Inside | Lower deck for two travellers

Polar Inside | Lower deck for two travellers

These comfortable, standard inside cabins for up to two people have separate beds.

Hurtigruten
Polar Inside | Upper and middle decks for two travellers

Polar Inside | Upper and middle decks for two travellers

These comfortable, standard inside cabins for up to two people on the middle or upper decks have separate beds.

Hurtigruten

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