Reflections Restaurant

The Terrace

Healthy Dining

Sky Barbecue

Horizon Bar and Lounge

Peruse our extensive drinks menu from the comfort of the Horizon Bar, the principal lounge area on board our boutique Star-Ships. Fitted with comfortable seating, a well-stocked bar and dancefloor and entertainment space, this is the premier spot to relax, unwind or dance the night away at the end of another exceptional day on the river. During the day, you’ll also find unlimited coffee and speciality teas here

Sun Deck

From the stunning rooftop deck of our Star-Ships, enjoy panoramic views of the passing landscapes and a selection of activities to keep you entertained.

Daytime Pool & Bar/Evening Cinema

Pool by day, cinema by night

Exclusive to Emerald Cruises Star-Ships cruising Central Europe and France, the innovative heated indoor pool with is a tranquil haven to swim and take in the passing river views by day. As dusk falls, the floor gently rises to cover the pool, and the space transforms into an intimate cinema or Riverside Lounge – a blissful setting to enjoy magical vistas, read, or socialise to gentle music and soft lighting. Morning stretch sessions will also invigorate you, before seamlessly transforming back into a luxurious pool for the day. Enjoy a touch of innovation on board your Emerald Cruises Star-Ship in Central Europe and France with the heated indoor pool. With expansive river views, it is a tranquil setting to relax by day and on select evenings, the space transforms into a cosy indoor cinema.

The Wheelhouse

The wheelhouse is open for all guests to visit during a river cruise itinerary. If you have a particular interest in river navigation, the wheelhouse can provide a wonderful insight into the role of the captain and the intricacies of working through locks.

Reception

Whether you want to buy a drinks package, learn about our optional excursions or simply talk with our friendly and attentive crew, the reception is the place to go for questions and enquiries during your time on-board.

Pool

Getting your laps in
Spacious on board pools provide plenty of room for swimming.

Wellness Area

A relaxing massage

Unwind with a massage courtesy of our expertly trained masseuses.

A dedicated space

Settle into a professional massage therapy room designed around serenity.

Every thoughtful detail

From soft gowns to luxurious ESPA toiletries, you’ll enjoy unparalleled comfort.

Fitness Area

Your well-equipped gym

Keep up your workout regime in our well-equipped, modern gym.

Hairdressers

In need of a quick trim during your travels? On-board the Emerald Sun, Emerald Luna and Emerald Dawn, you can treat yourself at any point during your cruise with our dedicated hairdressers – perfect if you’re looking to get spruced up for a special evening.

Walking Track

Take a stroll, stretch those legs and drink in the views on our dedicated walking track. Spanning the perimeter of the ship, it’s there to help you stay active on-board.

DiscoverMORE

Class & culture

Enjoy a world beyond the ordinary, attending classical concerts in grand halls and revelling in exclusive art tours.

Workshop masterclasses and tasting sessions

Let the experts guide you through the process of making local treats before you sample the fruits of your labour.

Journey further

Exciting cruise excursions take you to cities further afield from the riverbanks, where even more adventures await you.

EmeraldACTIVE

An invigorating hike

Join your guide for a sight-seeing tour like no other, as you leave the beaten path to amble across hills and forestry.

A cycling sojourn

Take advantage of our free-to-use on board bikes as your guide provides a cycling tour past picturesque scenery.

Take to the waterways

A guided canoeing or kayaking experience along the river opens up a new pathway for adventure and excitement.

EmeraldPLUS

The life of a local

Join an array of excursions that showcase local life, from viticultural tours and wine tasting to home-hosted visits.

On board activities

Revel in a range of special on board shows, sessions, and workshops, that bring the highlights of your destination to you.

In-depth specialty tours

Delve deeper into a specialty-interest highlight, touring famed markets and sampling local treats and produce.

Included Excursions

Explore your surroundings

Take to the charming streets of your chosen destination for a guided tour of various villages, towns, and cities.

A relaxing coach tour

Sit back and relax, as your guide highlights a range of wonders from the comfort of an air-conditioned coach

See the sights close up

Enjoy guided tours of historical landmarks, from Benedictine abbeys to ancient Roman structures.

Special Dining Experiences

French cookery demonstration and tasting

Cruising the Rhône from Lyon to Arles, you’ll pass through a region steeped in gastronomic heritage. As part of our EmeraldPLUS programme, discover the depth and complexity of Provençal cuisine with an authentic on board dinner, hosted by revered French chef, Fabien Morreale.

Food and drink with a local family in Slovakia

Sharing a table with local people is the best way to experience regional food. In Bratislava, EmeraldPLUS gives you the chance to visit the home of a local Slovakian family, who will welcome you with great conversation and, of course, tasty, sweet treats and coffee.

Dining experience at Quinta de Pacheca wine estate

Savour a rural dinner at the beautiful Quinta da Pacheca, a historic farm and winery in the foothills of the famous Douro Valley. With wonderful food and port wine on offer, it’s a chance to get to grips with the traditional cuisine of northern Portugal.

Sun Deck

Horizon Deck

Vista Deck

Riviera Deck

Disabled Facilities

Wheelchair & Mobility Access

We welcome passengers with medical conditions or disabilities and can provide mobility provision when notified in writing prior to boarding.

However, please be aware that there may be limitations on board and during excursions.

In addition, standard suites and bathrooms have significant thresholds and cabin doors which limit access, meaning they may not be wide enough to allow access to many wheelchairs. Please speak to a member of our team about your requirements prior to booking.

On occasions, we may have to dock alongside other ships, which means accessing the shore via the Sun Deck. For further information, please contact one of our travel advisors.

Lifts

Lifts are present on each of the Emerald Cruises Star-Ships and service three of the four decks. Only the top deck, which is the Sun Deck, is not serviced, meaning access to the Sun Deck is restricted to the stairs.

Do the excursions require a high level of mobility?

Some shore excursions are conducted from coaches, so it’s important that guests can walk up and down the coach stairs.

Furthermore, some excursions include guided tours, which may not be suitable for guests with limited mobility.

Guests with limited mobility should travel with responsible companion, due to the capacity of available crew members during excursions.

For further details, please refer to our River Cruise excursions & experiences page.

Age Restriction

Passengers under the age of 18 years on European and Asian river cruises and land tours, and under the age of 21 years on ocean cruises (as at the Journey Departure Date) must be accompanied by an adult.

Children under the age of 12 years are not encouraged (with the exception of Christmas Journeys and Cruises) and are accepted or rejected at Our discretion. Children must be accompanied by an adult and share an accommodation with an adult.

Wi-Fi & Internet Access

Complimentary Wi-Fi is available on board all Emerald Cruises Star-Ships and luxury yachts throughout the public spaces, cabins, and suites.

Please note, Wi-Fi connection strength and speed may change as the vessel moves.

Special Dietary Requirements

We endeavour to cater for all dietary requirements. We ask that you inform us of any requirements at the time of booking.

Vegan Options

While we do not offer separate menus, every dish is clearly marked, with suitable options to suit requirements at every meal.

You can make dietary requests at the time of your booking, which are then reviewed. Personalised menus are also available.

Certified vegan wines are also available on board each of our cruises; one white and one red. If you like, you can request something special at the time of booking so that it can be sourced before your cruise.

Smoking Policy

Smoking is not permitted in the cabins or any indoor section of any vessel in the Emerald Cruises fleet.

There are areas on the external decks where smoking is permitted.

Laundry Facilities

Guests on board our Star-Ships staying in the Owner’s One-bedroom Suite and Riverview Suite can have up to four items laundered per day.

Emerald Grand Balcony Suite guests can have two items per day laundered.

Guests on board our luxury yachts staying in the Terrace Suites and Yacht Suites can have two items laundered per day.

Owner’s One-bedroom Suite guests can have up to four items laundered per day.

Guests in all other suites and cabins can request laundry services for an additional fee.

LGBT Friendly

All our cruises are LGBT friendly. A selection of our destinations are famed for their LGBT-friendly atmosphere, including Amsterdam, Antwerp, Vienna, Cologne, Prague, and Budapest.

Baggage Allowance

Each guest is entitled to one piece of checked (hold) baggage, and its length, width and height must not exceed 160cm (62 inches) and the weight must not exceed 20kg (44lbs).

Additional baggage may be permitted, but this will be at your expense. For more information, please ask upon booking.

Packing Tips

We recommend casual and comfortable clothing. For sightseeing and walking tours, you’ll need comfortable shoes. For the winter months, you may need warmer clothing.

Dinner is informal, but on certain evenings such as the Welcome and Farewell Dinners, you may prefer to dress up a little.

Drinks Packages

A selection of drinks packages is available on board, with our most popular option being the Premium Drinks Package. Please contact us for more details.

What’s Included

We include flights* from a choice of up to 16 UK airports if paid in full, transfers to and from your ship, on board meals, a selection of drinks with lunch and dinner, on board Wi-Fi, shore excursions, port charges, airport taxes, and on board tips. For full details of inclusions, please see our brochures here.

Handling and porterage of your luggage (as per the luggage allowance) is included in your cruise.

We stock a wide range of luxury ESPA toiletries in your cabin including shampoo, conditioner, moisturiser, shower gel, soap, body lotion, ear plugs, cotton wool, a shower cap, and even a mini sewing kit, all of which are complimentary.

Excursion Information

In addition to your included excursions, EmeraldPLUS experiences, and EmeraldACTIVE activities, we offer a selection of optional DiscoverMORE excursions for both river and yacht, which are available at an additional cost and can be booked on board or through our reservations team.

An experienced shore excursion manager accompanies every journey. The cruise director is responsible for ensuring the entire cruise runs smoothly.

Prior To Travel

Once your booking is confirmed, you’ll need to enter your personal details on Trip Personaliser prior to travelling (details on Trip Personaliser will be sent to you).

Required information:

• Personal details
• D.O.B.
• Address
• Contact number
• Next of kin details
• Name
• Relationship
• Contact number
• Passport details
• Full name
• Nationality
• City & country of birth
• Issue & expiry dates
• Passport number
• Country of issue
• Additional details
• Frequent Flyer membership – if applicable
• Airline
• VISA numbers – if applicable

Please note, all guests must complete their Trip Personaliser form prior to travelling. Failure to complete the form may prevent guests sailing with Emerald Cruises.

Solo Travellers

Our warm and welcoming atmosphere is perfect for first-time and seasoned solo travellers alike, with included guided group excursions at each destination and evening dinners inviting conversation with like-minded guests.

Most of our Emerald Cruises Star-Ships have single occupancy staterooms.

A single-traveller supplement fee may apply if you chose to sail on a Star-Ship or luxury yacht with no single occupancy accommodation available.

Explore our solo traveller offers here.

Laundry Facilities

Guests on board our Star-Ships staying in the Owner’s One-bedroom Suite and Riverview Suite can have up to four items laundered per day.

Emerald Grand Balcony Suite guests can have two items per day laundered.

Guests on board our luxury yachts staying in the Terrace Suites and Yacht Suites can have two items laundered per day.

Owner’s One-bedroom Suite guests can have up to four items laundered per day.

Guests in all other suites and cabins can request laundry services for an additional fee.